Forgotten Password

If you have forgotten your password, enter the email address your account is associated with, click 'Send My Password' and you will receive a reminder at that email address.


Changing your password 

If you need to change your password to something more memorable, follow these steps:

  • Log in
  • In the  my Wales Control Panel, click 'Settings'.
  • Click the 'Change Password' link below the Language choice.
  • Enter your current password and select and confirm a new one.
  • Click the 'Submit' button.