What should I do if I want to make a complaint or appeal?

The University of Wales has specific procedures for students wishing to make a complaint or lodge an academic appeal.

Student Appeals
For more information on the procedure, including criteria and assessment, or to submit an appeal please click here or contact appeals@wales.ac.uk

Student Complaints
Whenever possible you should aim to resolve any difficulties directly with your Institution. If this is not possible, the University’s Student Complaints| procedure may be used if you wish to complain about aspects of your study experience that do not relate to assessment or examinations. For more information please click here  or contact  complaints@wales.ac.uk