If you have forgotten your password, enter the email address your account is associated with, click 'Send My Password' and you will receive a reminder at that email address.
Changing your password
If you need to change your password to something more memorable, follow these steps:
In the my Wales Control Panel, click 'Settings'.
Click the 'Change Password' link below the Language choice.
Enter your current password and select and confirm a new one.
Click the 'Submit' button.