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Frequently Asked Questions

Where can I study for a University of Wales award?

Answer:
The University of Wales works with a wide number of Institutions over the world - find out if a course is offered in your country by using the Course Search| facility

What is a University of Wales validated programme?

Answer:
This means that an Institution has designed a course, for which it has full responsibility for teaching, which has been approved by the University as of an appropriate quality and standard to lead to a University of Wales award.

Where do I find information about a course such as entry requirements, content, duration and fee?

Answer:
You must contact the Institution which delivers the course you are interested in joining

Can the University help with my visa application?

Answer:
The Institution that delivers the course you are interested in joining is responsible for all visa matters. For more information see the UK Border Agency website|

I am registered on a validated scheme of study, how do I access the Online Library?

Answer:

Once we have received your registration details (including your email address) from your institution, you will receive a welcome email from us which will contain your username (your email address) and password to use the Online Library.

Can I attend a graduation celebration in Wales?

Answer:
Yes, if your final result has been confirmed by a University of Wales Examining Board at least one month before the annual event, you should be able to attend a graduation celebration in Wales. Information on how to register for the event will be sent to your Institution and will be available on our website

I've lost/damaged my degree certificate, can I get another?

Answer:
Yes. If your certificate is damaged we will issue a replacement free of charge on receipt of the damaged original. A fee of £25 will apply to replace lost certificates.

I've successfully completed my studies but I haven't received my certificate, what do I do?

Answer:
You should contact the Institution that delivered your course

I need a Diploma Supplement/transcript of my studies, who do I ask?

Answer:
If you have successfully completed a validated scheme you will automtically receive a Diploma Supplement with your certificate. See our Diploma Supplement|  web page for more information.

I want to make a formal complaint to the University of Wales about some of my experiences of studying on a validated scheme, what is the procedure?

Answer:
Students on validated schemes may make a complaint to the University in accordance with the Student Complaints Procedure| where efforts to solve the problem through mechanisms in place at your Institution have been exhausted
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